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X10 VENTURES, LLC is committed to ensuring that our customers’ personal privacy and information is protected.

This privacy notice sets out how X10 VENTURES, LLC uses and protects any information that you give us when you use this website.

Should we ask you to provide certain identifiable information to us when using this website, please be assured that it will only be used in accordance with this privacy statement.

How do you use cookies and other 3rd party tracking tools?

Our website uses small pieces of tracking code called cookies to better personalize your experience. If you wish to opt-out of all tracking on our website, please click “Decline All” when the cookie notification bar appears. We also utilize Google Analytics and other 3rd party tracking tools to provide a more personalized experience.

Information that we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; your name, address, phone number, job title and e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we use this information?

This information helps us better understand your needs and allows us to provide you with a more customized website experience. We also use it for the following reasons:

  • internal record keeping

  • order tracking

  • fraud prevention

  • website evaluation/data analysis to improve our products and services

In addition to the above uses for this information, periodically we may send promotional emails about new products, special offers or other information which we think you may find interesting. You are free to opt out of our mailing list at any time via links at the bottom of communications or via email at enage@x10ventures.com

From time-to-time, we may also use your information to contact customers for market research purposes by email, phone, or mail, in order to better customize our website to reflect customer interests

Why do we collect this information?

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Security

We are committed to ensuring that the information you provide is secure. In order to prevent unauthorized access or disclosure, we have appropriate physical, electronic and managerial procedures in place to safeguard all information we collect online. X10 VENTURES, LLC encrypts your personal information using industry standard SSL security. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

Links to other websites

Occasionally, our website may include links to other websites of interest. These links are provided for your convenience, but please note that we have no control or responsibility for the content of any linked websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide when visiting linked sites and they are not governed by X10 VENTURES, LLC’s privacy notice. Please exercise due caution and read the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  1. When you are asked to fill in a form on our website, please look for and click on the box indicating that you do not want any information to be used by anybody for direct marketing purposes

  1. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at engage@x10ventures.com or writing to us at: X10 Ventures, LLC, 4790 Irvine Blvd #105-570, Irvine, CA 92620

We will not sell, distribute or lease your personal information to third parties unless we have your permission, or are required by law to do so. With your permission, we may use your personal information to send you promotional information about third parties which we think will be of interest to you. Likewise, if you are subscribed to our newsletter, we may send you promotional emails about X10 Ventures, LLC or affiliated entities that we feel may be of interest to our subscribers. As always, you have the right to opt-out of communications at any time using the opt-out link present at the bottom of email communications, or by emailing us at engage@x10ventures.com

You may request details concerning the personal information we store about you under the Data Protection Act of 1998. A small fee is applicable. Please contact us if you would like a copy of the information.

California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) took effect on January 1, 2020. The CCPA grants new rights to California consumers:

  • The right to know what personal information is collected, used, shared or sold, both as to the categories and specific pieces of personal information;

  • The right to delete personal information held by businesses and by extension, a business’s service provider;

  • The right to opt-out of sale of personal information. Consumers are able to direct a business that sells personal information to stop selling that information. Children under the age of 16 must provide opt in consent, with a parent or guardian consenting for children under 13.

  • The right to non-discrimination in terms of price or service when a consumer exercises a privacy right under CCPA.

In addition, for purposes of The California Online Privacy Protection Act, this page services as our posted privacy policy.

If you believe that any information we have about you is incorrect or incomplete, please email us as soon as possible at the address listed above. We will promptly correct any information found to be incorrect.

X10 VENTURES, LLC reserves the right to change or update this policy in the future. Please check this page occasionally to ensure that you are happy with any changes. Continuing to use this site following any changes/modifications constitutes your acceptance of our updated information.

Updated: 10-17-2022